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Updated May 2026
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How to Apply for a Police Clearance Certificate in Kenya

Last updated: May 2026·Good Conduct

To apply for a Police Clearance Certificate, commonly called Good Conduct, start on the official online service, enter accurate ID details, pay through the portal, follow fingerprint capture instructions, and track the certificate until it is ready.

Quick Summary

  • Application starts online.
  • Applicant details must match ID records.
  • Fingerprint capture may be required.
  • Payment is made through official channels.
  • Processing time may vary.

Requirements Checklist

  • 1
    eCitizen account
  • 2
    National ID or passport details
  • 3
    Payment method
  • 4
    Printed invoice or application documents where required
  • 5
    Fingerprint capture appointment or instructions
  • 6
    Valid contact details

Step-by-Step Guide

1

Log in to eCitizen.

2

Select the police clearance service.

3

Fill in the application details.

4

Confirm the information is accurate.

5

Pay the required fee.

6

Download or print application documents.

7

Follow fingerprint capture instructions.

8

Track status online.

9

Download certificate once approved.

Common Mistakes to Avoid

  • Using wrong ID details.
  • Missing fingerprint capture instructions.
  • Paying through unofficial channels.
  • Not checking status after submission.
  • Using someone else's eCitizen account.

Frequently Asked Questions

Is good conduct the same as police clearance?

Yes, many people use the terms interchangeably.

Is fingerprint capture required?

It may be required depending on the application process.

Can I apply online?

The application is generally initiated online.

How long does it take?

Processing time varies, so confirm on the official portal.

Can I use it for a job application?

Yes, many employers request it.

Official Sources

Confirm on the official eCitizen portal.

Disclaimer

EasyGov Kenya is an independent informational website. We are not affiliated with the Government of Kenya, eCitizen, KRA, NTSA, HELB, BRS, SHA, or any public agency. Always confirm final requirements, fees, and application status on the official government portals.

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